Meet Diva Billing: Turning Medical Billing Confusion Into Confidence

Medical bills, insurance questions, denied claims, confusing statements — for many people, navigating healthcare costs can feel overwhelming. At Diva Billing, we believe you deserve clear answers, compassionate support, and someone in your corner who understands the process.

Diva Billing was founded by Jessica Buckingham, whose passion for helping others comes from both personal and professional experience. Jessica’s journey with the healthcare system began early when she was diagnosed with Type 1 Diabetes at just six years old. Years later, as the parent of a child with special needs, she experienced firsthand how complicated managing healthcare, insurance, and billing challenges can become.

She understands what it feels like to want to be more than a number—to be a person navigating the system to make the best decisions for yourself or someone you love.

After spending nine years in the financial industry, Jessica combined her knowledge of complex systems, problem-solving skills, and personal healthcare experiences to create Diva Billing. Her goal was simple: support individuals, families, healthcare providers, HR teams, and benefit managers in making sense of medical billing with less frustration and more confidence.

Diva Billing provides patient advocacy, insurance support, billing assistance, credentialing support, and guidance through confusing healthcare processes. Whether you’re questioning a medical bill, struggling with insurance communication, managing claims, or looking for support for your organization, Diva Billing helps bridge the gap between people and the complicated systems they’re trying to navigate.

Behind every bill is a person, a family, and a story — and Jessica believes no one should have to figure it all out alone.

At Diva Billing, we’re here to help turn confusion into clarity and empower you with the information and support you need to move forward.